How do you coach soft skills in a call center?

Research shows that 60% of business problems can be attributed to poor communication. That means that an agent must be able to hear and hear well.


https://www.businesscoach.services/how-do-you-coach-soft-skills-in-a-call-center

Comments

Post a Comment

Popular posts from this blog

How is supply chain related to operations management?

Image
The supply chain is essential for operations management because it determines how resources will flow through the organization. Operations managers must plan and coordinate supply chain activities to ensure that the right resources are available at the right time and place. https://www.operations.icu/how-is-supply-chain-related-to-operations-management
Read more

What college coach makes the most money?

Image
Find out which coaches take home the highest salaries. The highest-paid college football coaches have annual salaries that will make anyone's head spin, but that's why they are put in charge of numerous young people and tasked with bringing powerful programs to a perpetual role. https://www.businesscoach.website/what-college-coach-makes-the-most-money
Read more